Effective Date: 1st July 2025
Oakhill Clinical Consulting ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with our website, contact us, or use our services.
By using our website or working with us, you agree to the terms of this policy.
Oakhill Clinical Consulting is a UK-based healthcare consultancy providing clinical education, operational support, and professional services to healthcare organisations and professionals.
Contact details:
Email: info@oakhillclinical.co.uk
We may collect and process the following personal information:
Contact details (e.g. name, email address, phone number, organisation)
Professional information (e.g. job title, area of clinical practice)
Communication history (e.g. email correspondence, meeting notes)
Website usage data (e.g. anonymised IP address, browser type – if using analytics tools)
We do not knowingly collect or store sensitive personal data unless provided explicitly and with consent (e.g. if part of a coaching or mentoring relationship).
We collect data when you:
Contact us via email, web form, or phone
Engage us for consultancy or services
Attend training, webinars, or coaching sessions
Visit our website (basic browsing or analytics tools)
Provide feedback or testimonials
We use your data to:
Respond to enquiries or service requests
Provide consultancy, training, or coaching services
Manage projects and client relationships
Send updates related to agreed work or requested content
Improve our website or services
We will only use your personal information where we have a lawful basis, such as your consent, our legitimate interests in running the business, or to fulfil a contract with you.
We do not sell, trade, or rent your personal information.
We may share data with trusted associates or subcontractors only when necessary for delivering agreed services (e.g. delivering training) — and always under appropriate confidentiality agreements.
We may also share data if legally required (e.g. regulatory obligations or safeguarding concerns).
We retain your personal data only as long as necessary for:
Providing services
Meeting legal, financial, or regulatory obligations
Resolving disputes or enforcing contracts
For most project or client records, this will be a maximum of 7 years unless otherwise required.
Under UK GDPR, you have rights including:
Access to your data
Correction of inaccurate data
Erasure (“right to be forgotten”)
Restriction or objection to processing
Data portability (in certain circumstances)
To exercise these rights, email us at: info@oakhillconsulting.co.uk.
We will respond within one month.
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access, including:
Secure, encrypted email
Password-protected files
Minimal data collection and access
Cookies are small text files stored on your device when you visit a website.
We use cookies to:
Understand how visitors use our site (e.g. Google Analytics)
Improve user experience and website performance
You can manage or disable cookies in your browser settings. Blocking cookies may affect site functionality.
We do not use cookies for advertising or profiling purposes.
We may update this Privacy Policy from time to time. The latest version will always be posted on our website.
If you have any questions about this policy or your data, please contact:
If you have concerns about data use, you also have the right to contact the UK Information Commissioner’s Office (ICO): www.ico.org.uk